Contact Us

GetAudiparts.com strives to provide our customers the absolute best in customer service and support through a streamlined online experience! Looking up parts on our site is fun, easy, and intuitive, but if you have questions - we're here to help! Please Contact Us through the form below and we'll get back to you as quickly as possible. Our friendly, knowledgeable, and prompt customer support is available Monday through Friday, 8am - 5pm EST. So we can serve you best, please be sure to include as much information as possible including your vehicle make, model, year, and VIN # (vehicle identification number) along with the specific part(s) you're looking for. Please also use this form for order inquiries, return authorization requests, shipping assistance, cancellation requests, general comments or suggestions, or - to just say hello! Please note: We do not have a direct phone line to getAudiparts as all correspondence is handled electronically - it allows us to quickly and efficiently handle the tremendous volume of orders and inquiries we get daily, and helps keep our pricing as low as possible. *Please monitor your junk/spam folder as our emails are often filtered. (Yahoo and other emails hosted by Yahoo such as AOL, Verizon, etc. are often blocking our emails as spam, so we recommend using alternate emails if possible.)
Helpful links:
- To check Order Status: Order Status page
- Return information: Return Policy
- Shipping information: Shipping Policy
- Core Charge information: Core Charge page
- Warranty information: Warranty info
- Fraud Protection Policy - View here
- Frequently Asked Questions - FAQs
- Fitment Guarantee - View here
Please check your junk/spam folder as our replies are often filtered. Yahoo and other emails hosted by Yahoo such as AOL, Verizon, etc. are often blocking our emails as spam, so we recommend using alternate emails if possible.