Terms and Conditions
Terms & Conditions
- The accuracy and reliability of the content on getaudiparts.com is not guaranteed. The content from or through getaudiparts.com is provided "as is" and all warranties, either expressed or implied are disclaimed including, without limitation, non-infringement, merchantability or fitness for a particular purpose. We assume no liability for any errors, bugs, viruses, omissions or other problems with the content on getaudiparts.com. To the fullest extent of the law, we make no representations or warranties of any kind whatsoever with respect to the content on getaudiparts.com or the materials, information and functions made accessible by the software used or accessed through getaudiparts.com for any products or services or hypertext links to third part sites, or for any breach of security associated with the transmission of sensitive information through getaudiparts.com or any further linked site. We do not guarantee continuous, uninterrupted or secure access to getaudiparts.com, and operation of getaudiparts.com may be interfered with by numerous factors outside of our control. Getaudiparts.com reserves the right to discontinue or change at any time, and for any reason, any aspect or feature of getaudiparts.com. Your use of getaudiparts.com is at your own risk, and the material in this Website could contain technical inaccuracies or other errors or discrepancies.
- In no event are we liable for any special or consequential damages that are directly or indirectly related to the use of, or the inability to use, the services on getaudiparts.com, software or printed materials, even if we have been advised of the possibility of such damages. Some states do not allow the exclusions or limitation of incidental or consequential damages, so the above limitation and exclusion may not apply to you.
- Buyer and Seller shall indemnify, defend and hold us harmless and our employees, agents, successors, officers and assigns, from any and all suits, losses, claims, demands, liabilities, costs and expenses (including reasonable attorneys' fees and paralegal fees) that we may sustain or incur, arising from or out of a respective: (i) Buyer's or Seller's failure to comply with any applicable laws and/or regulations; (ii) Buyer's or Seller's breach of any of its obligations set forth in these Terms; or (iii) Buyer's or Seller's use of getaudiparts.com.
- Getaudiparts.com works to protect consumer information that we collect against unauthorized access, disclosure, alteration or destruction. Efforts include, but are not limited to, the use of a secure server software, passwords and credit card encryption and information access limitations. We agree to adhere to all applicable Unites States federal and state laws and industry practices relating to the collection and use of personal information from getaudiparts.com visitors.
- We reserve the right to change, suspend or discontinue any aspect of getaudiparts.com at any time, including the availability of any of getaudiparts.com features, database, or Content. We may also impose limits on features or restrict access to certain areas of getaudiparts.com. The Terms may be amended at any time by posting amended terms on getaudiparts.com. The amended terms shall be effective immediately upon posting to getaudiparts.com.
- The online parts catalog is to be used as a reference guide and does not always reflect the accuracy, pricing, availability or stocking status of parts. Although the majority of the data in the catalog is correct, there can be discrepancies in part numbers, part descriptions, and pricing due to monthly manufacturer updates and data available. We reserve the right to make changes to part numbers and pricing depending on manufacturer data, vin # provided, or vehicle selected. Prices, promotions, styles, and availability may vary. Our dealership's retail parts dept does not honor online pricing. Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered or reported, and getaudiparts.com reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions at anytime and including after an order has been submitted through our site. Price matching is at the sole discretion of getaudiparts.com and can be changed or revoked at any time.
- Please always include your vin (vehicle identification number) when ordering. We take no responsibility for incorrect part(s) if a vin number is not included with your order. Our factory trained parts advisers will double check the accuracy of your order with your vin and change the parts to the correct ones for your vehicle. You will be required to approve should a price increase occur. Also please be sure to include a note in the customer comments section when ordering for multiple vehicles when only one vin number is provided, or if you're putting something on your vehicle that doesn't originally come on it. It's crucial to notify us if you're retrofitting, changing an item to a different color, changing parts from what is original equipment, etc. so that we know not to change it to the correct part per the vin and factory options for you.
- What if I received an order that is damaged or missing parts? Please Contact Us here immediately and select "Shipping Assistance" from the Reason drop-down box within 48 hours from the time the package is delivered/signed for to report and damaged or missing parts. If someone (friend, family, etc.) or some place (forwarding location, business, etc.) is accepting the package on your behalf, they must notify us within 48 hours of any damaged or missing parts. Please keep all boxes, packing material, etc. as we'll likely need it for the damage claim with the shipping courier. We'll work on the quickest resolution possible for you.
- What if I receive the wrong part(s)? Please Contact Us here immediately (within 48 hours of receipt) and select "Order Inquiry" from the Reason drop-down box. We'll investigate and work on the quickest resolution possible for you. Please provide us as much information as possible and check to see if the part # on your package matches the invoice you received, or if there are any special notes that a part has superseded to a newer part number. If your VIN # was included with your order and the error was on our end, we'll replace the parts at no charge. Please note - it is your responsibility to confirm you've received the correct, undamaged parts prior to having them painted or installed. If you're having a body/paint/repair shop install parts for you, it is their responsibility to test-fit and confirm the parts are correct and undamaged prior to painting or installation - we unfortunately can not accept return on any parts that have been painted or installed.
- What if I need a part covered under warranty? Please view the Audi Parts Warranty information here.
- We may terminate user access or suspend any user's access to all or part of getaudiparts.com without notice for any conduct that we, in our sole discretion, believe violates any applicable law or is harmful to us, or if such party is found to have engaged in fraudulent activity in connection with getaudiparts.com.
- You agree that any information provided by you and the sale of any products through getaudiparts.com: (i) shall not be fraudulent; (ii) shall not infringe any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy; (iii) shall not violate any law, statute, ordinance or regulation; (iv) shall not be defamatory, trade libelous, unlawfully threatening or unlawfully harassing; (v) shall not be obscene; and (vi) shall not contain any viruses, Trojan horses, worms, time bombs, or other disabling devices that are intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information.
- You agree that you may not use any device, software or routine to interfere or attempt to interfere with the proper working of getaudiparts.com. You may not take any action that imposes an unreasonable or disproportionately large load on our infrastructure. You may not disclose your password to, or share your password with, any third parties. You may not use your password for any unauthorized purpose.
- The services provided for on getaudiparts.com are available only to individuals who can form legally binding contracts under applicable law. We may refuse our services to anyone at any time in our sole and absolute discretion.
- All custom material and content on our site (including but not limited to: pictures, descriptions, wordage, logos, banners, etc.) are owned by getaudiparts.com and may not be reproduced, distributed, transmitted, displayed, or otherwise published without the prior written permission of getaudiparts.com.
- Getaudiparts.com will not engage in and will not assist with any illegal export or re-export of any products purchased from getaudiparts.com. If the Buyer intends to export or re-export an item after receipt from getaudiparts.com., it is the Buyer's responsibility to obtain all necessary licenses and comply with all requirements of applicable laws, regulations and policies administered by the United States Government. We will not devalue or misdeclare any information for customs/exporting. Any parts taken outside the US are not eligible for resale or warranty. We are not responsible for any duty/tax/brokerage fees on the shipment - please contact the shipping courier (UPS, DHL, USPS) directly for what to expect on these possible fees prior to ordering. *Please note that while our site does a good job of estimating international shipping costs, there are a lot of variables - your actual shipping rate may be different. We'll always notify you and require your approval should your shipping rate increase. We do not recommend international freight as the high costs are usually prohibitive. **If shipping to a freight forwarding service - please understand that our liability ends at delivery at the freight forwarder. They must inspect the shipment for accuracy, damage, or shortages.
- We reserve the right to charge a 20% restocking fee on cancelled orders if it includes special order parts we don't keep in stock as they'll have to be shipped back to the manufacturer. *Completed orders can not be cancelled - please follow our Return Policy here if you no longer need the order. **Coded parts can not be cancelled. ***Expedited shipping fees from Germany are not refunded.
Thank you for choosing Get Audi Parts. Our Policies are:
If you have any other questions, or just want to talk legal mumbo-jumbo, please don't hesitate to Contact Us here.